Trouble Shooting

Having trouble listening to Messages?

Q:
 When I click on a link, why does a message on the lower left status window
     say, "downloading" rather than simply playing in my Windows Media Player?

A:   Usually this problem is caused by a program called Quick Time.
     1.  Open up Quick Time Player (from Start Menu/Programs)
     2.  Go into the "Preferences" on the "Edit" menu (depending on version)
     3.  Select "Quick Time Preferences"
     4.  Select "Browser Plug-In" in pull-down box.
     5.  Select "MIME Settings"
     6.  Make sure "MP3" file types are all unchecked

Still having problems?    Click here to notify me of your specific difficulty...